SKATE & SNOWBOARD QUALITY CLOTHING
We're here to help make shopping easy.
Welcome to https://www.dcshoes.com.au and thanks for shopping with us. We've pulled together all the info you might need to make your shopping experience with us as easy and enjoyable as possible. In these pages you will find most of the answers to your questions. Granted we've had to include some legal stuff here and there but if after reading through these pages you still have any questions please don't hesitate to contact our Customer Service team. They are more than happy to help with any and all of your questions.
Yes, this is the authentic DC Product.
https://www.dcshoes.com.au is owned and operated by DC Shoes. Should you have any questions, please contact our customer service team prior to ordering from this Website. We will always attempt to be as accurate as possible however, please note that colours may vary slightly from those displayed on your monitor.
It is a condition of sale that product is not resold for commercial use.
https://www.dcshoes.com.au offers product for sale that we expect to be in stock and available for dispatch from our distribution centre. Although the Website contains a feature that removes unavailable product from the online store, occasionally a product will sell out before the website is updated. In the unfortunate circumstance where a product you wish to order becomes unavailable, we will refund the unavailable product and advise you via email so you can consider an alternative.
Please note that products in your shopping cart are not reserved and may be purchased by other customers. Unfortunately, we are unable to accept back orders, rainchecks or lay-bys on online orders.
In-Store Pick Up allows you to order selected Quiksilver, Roxy and DC Shoes products and collect the order from selected Quiksilver, Roxy or Boardriders stores. Please note conditions apply. You can find more information here, if you have any questions please don’t hesitate to contact us.
Should you have a question, please contact us by phone, email or via Live Chat. We value our customers and welcome any comments to help us improve the services we provide to you.
For online orders or general enquiries
Phone: 1800 090 402
Live Chat: Monday to Friday, 9am to 5pm (AEST)
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*Enter your email address to get the latest DC Shoes news and exclusive offers through email and direct mail. 30% discount excludes gift cards, e-gift cards. Discount taken off the FIRST ITEM added to the cart excluding any non-eligible styles. Code is valid for online use only and is redeemable once per user. Promo code must be entered at checkout. Valid in Australia only. These offer terms may be withdrawn or altered at any time and cannot be combined with any other discount, offer or promotion. You can unsubscribe at any time by clicking on the unsubscribe link at the bottom of our email or by contacting us.
Do you have something you'd like to share with us, or a question that calls for our attention? Call or chat with one of our representatives.
1800 090 402
9:00am – 5:00pm AEST Monday – Friday
*Closed Weekends and all National / State / Region Public Holidays
Get immediate answers to our most frequently asked questions.